Dont worry we wont send you spam or share your email address with anyone. I missed the delivery today so trying to follow the steps to have it re-delivered or ideally sent to a depo but when i put the tracking details it just gives me a blank page except for the map pin symbol. It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. Just use your tracking number and locate all your TNT Global packages! Anyone can write a Trustpilot review. The company recorded sales of 6.91 billion in 2015. FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. Five bargain destinations for an Easter holiday, Strike dates March 2023: days to avoid booking holidays and what to do if you are travelling, Why it pays to go on an all-inclusive cruise, UK holidaymakers will need an e-visa to visit the EU from 2024. You should have taken photos of your application and old passport just for this sort of situation. "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. You will also need to enter your postcode. written by Warefk158 on 19/06/2021. ), Tagged:tnt passport delivery tracking information. TNT, which is. Email address. [deleted] 2 yr. ago I applied passport for my daughter this month, and the passport is sent via TNT. Please note that TNT will make only a limited number of attempts to deliver the passport(s) to your home/office address. But the reports on Trustpilot from people trying to get passports delivered by TNT will not make for happy reading at passport HQ. Hi, I got a text message on Tuesday morning (15th) that my passport was being sent out via TNT, still not heard anything from TNT and the reference isnt recognised on TNT tracking any thoughts or advice? Same house number. By. Just took a picture of the entrance & said failed to deliver. I checked an email and there was a letter with a picture which was taken from the opposite side of the road or from the car with a statement that no one is at home. I was quite surprised, given the nature of the document, that no signature was required on delivery. LV does have a policy that covers you for loss of a passport up to seven days before departure. It gave her a window from 8.00am to 8.00pm when it said that the passport might arrive. You have accepted additional cookies. Indeed I'm not alone! Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, your application reference begins with POD, 10-digit barcode number from your application form, 9-digit number on your receipt if you applied at the Post Office. But there are reports of delivery dates being delayed multiple times, with some people still waiting after a month rather than the standard two days. Passport printed 11.43am 30th March. Together with its experienced couriers and expert tracking tool, it has become trusted by its customers worldwide. Even though my address clearly states number 9. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. If youd like to join in, please sign in or register. My passport was produced and dispatched the next day. A: We request you to check the delivery status of your passport through India Post's Speed Post Tracking Utility. TNT service sucks! No info or anything. We are an independent company and are not connected to the UK Home Office but hopefully through crowd sourcing we can provide you with an excellent resource. When you book a TNT delivery through Parcel2Go, just enter your TNT tracking number into the search bar above and youll get constant updates on the whereabouts of your parcel delivery status. No info or anything. Totally disappointed. Let me know if you hear anything before me, Ill update on here when I get any more news. ', In most cases travellers will depend on the flexibility of their booking. Then when arranged to deliver on Sat they didn't show up and when I checked the tracking it was changed to Monday when I specifically asked for Saturday. We offer door-to-door shipping to more than 200 countriesconnecting people and businesses all over the world. After reading Pugalongs reply about calling the passport office, as you know I tried calling them again. Based on the displayed status, you may contact the respective speed post center or your nearest Speed . It added that it was "nearly impossible" to get information from TNT and the Passport Office was seemingly uninterested in helping. Passport delivery by TNT DrJ Full Member Just applied for a new passport. Strictly's Amy Dowden: 'I was seen as a risk', Echoes of Hillsborough for Arena families. Still no passport. If you say no one was at home!The service of this company is just rubbish. Still waiting ! People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. at the Post Office using Check and Send When you call, select option 1 and enter either the: 10-digit barcode number from your application form 9-digit number on your receipt if you applied at the. This is actually fed ex who are American no wonder postie is on strike !! Stayed in the front door for you? Thanks CR001 Moderator Posts: 83793 Joined: Thu Mar 08, 2012 10:55 pm Location: London Mood: TNT really need to address this and be honest and open with information.The delivery truck driver was professional, courteous and careful with my boxed and bulky item. Someone must be present at your home/office when the courier comes to deliver your passport. Date of experience: 26 February 2023 Useful NI Nina 1 review GB 2 days ago Failed delivery The delivery guy delivered to number 15! No answer . 'I could easily have chosen to collect from the passport office, as I live in London,' she says 'But I chose the one-week passport delivery service as I thought this would be safe. UPDATE: Still no passport/unable to track still. Told by who??? He was repeatedly given new delivery dates, six in total, but each time the passport didn't arrive. Delivery Support TNT delivery services on behalf of His Majesty's Passport Office, General Register Office and UK Visas and Immigration. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. She was due to travel on a snorkelling holiday to Egypt on 24 November but has now had to postpone and says it's been a hugely stressful experience. Government issued passport but used private company for delivery. Dont include personal or financial information like your National Insurance number or credit card details. I have had to rearrange a delivery THREE TIMES to attain a BRP, yet I have still not got a hold of my BRP. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. What do you want us to do? 'I would simply not have risked using the delivery service if I'd known what it was like,' she says. 3. Parcel Monitor for TNT tracks all your parcels, from priority same-day delivery to standard parcels. Contact: Passports. Examining staff should mark or flag the envelope as 9.00am Special Delivery and first class envelopes should be used. However, when I click the link to track the delivery on TNT, it shows I need to have Postcode, Consignment number or PAN number. An online petition has been started demanding an investigation into HMPO's 77m three-year contract with TNT, signed in 2019. The passport meant to be delivered on 19th Jan. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. What are the rules for travelling abroad? Entering your TNT tracking reference will also work. Find out how we combat fake reviews. :). Meanwhile,. Passport Tracking Options 1. Calls to 0300 numbers are charged at . Home Forums General Passport Application Discussion How long to deliver? You can only use this service if your reference begins with PEX or POD. It was just posted through the door like people said. Change Delivery Options. The courier left without even ringing the bell. You can contact them here. New applicant timelines and reviews are available on the website.https://www.passportwaitingtime.co.uk/category/passport-application-experiences/#passport #travel, Viewing 15 posts - 1 through 15 (of 124 total), tnt passport delivery tracking information, This topic has 124 replies, 48 voices, and was last updated, This topic was modified 11 months, 3 weeks ago by, This topic was modified 10 months, 3 weeks ago by. Personal pickup of your passport/documents from the U.S. Embassy is not possible. 8am-8pm. TNT/FedEx will contact you to schedule a date and time for delivery after your payment is confirmed. Participant. The tracking number is your application number minus spaces and PEX (referred to by TNT as your "PAN number"). Shipping & Logistics Courier Service TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. Joined by military and strategic experts, Frank Gardner looks at the situation in Ukraine, Transforming homes through a life-changing declutter, Stacey's back on red alert to recycle and upcycle, with the team's biggest challenges yet, Stealing it was just the start. It said that if you have proof that the passport has been lost by the delivery service you can claim up to 500 in transport or other costs to get a replacement passport. @CombatButler I have same date as you, still nothing from TNT but I think 5 days could be the norm to hear anything at the minute from TNT. This includes when we have refused the application because the customer has no claim, or the customer has withdrawn their application. They will use the 'share code' to confirm your immigration status and save this evidence themselves. When is Eurovision and how do you get tickets? How can parents appeal over school places? We use dedicated people and clever technology to safeguard our platform. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Blue British passports to return in March, PM to end asylum claims from small boat arrivals, Harry: I always felt different to rest of family, Hancock messages suggest plan to frighten public. Fingers crossed for both us that they actually arrive as promised. Rosalie Gordon-Nzesi . Track your item My daughters was attempted to be delivered yet nothing on my ring bell and now with passport office . I never got an update from TNT themselves through email. Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions. if nothing appears to give them a call and theyll chase it up? TNT Reference Tracking I attended the passport office on Weds 10 Nov to lodge my application. Good luck. Where is my package? Most travel insurance policies won't cover you if you're unable to provide documentation needed for travel before departure. What should I do? Im due to go on holiday on Sunday and its not looking hopeful. TNT said that a surge in passport applications as Covid-19 restrictions were eased had caused a backlog. Can't find your P2G reference number? beta However, the passport did not arrive. This is a new service your feedback will help us to improve it. The advisor said to wait until Monday (21st) to see if anything has changed i.e. This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network. This is criminal, the driver didn't even ring the door bell but took a photo of the door and lied saying no one was in when I was specifically waiting for my parcel all day. The US-owned company, part of FedEx, signed a 77m three-year contract with the Home Office to deliver official travel documents in 2019, but Brexit and Covid appear to have wrought havoc. Angela and Peter are far from the only people who've been hit by delays to passport deliveries. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. (Renewal of passport)(Going on holiday on the 27th so PRAYING it will get here on time). Not a sign of them. Delivery firm TNT, who has an exclusive contract with the Passport Office to deliver the documents, has been hit with complaints over arrival dates frequently being pushed back. If you use assistive technology (such as a screen reader) and need a Read about our approach to external linking. . It is understood that the Passport Office has brought the delivery giants in to assist delivery contractor TNT to cope with the unprecedented demand for passport renewals as households. Delivery ranges from 3-10+ business days for tracked shipments worldwide. 2023 BBC. Another traveller, Peter Lockwood, had a similar experience - but he ultimately had more luck. Please don't include any personal or financial information, e.g your passport or credit card numbers. Telephone: 0300 222 0000 Youve been inactive for a while. Tracking with Ship24 takes the pressure off the customer, with the only requirement being to enter the tracking code they received from TNT into the Ship24 website, leaving the Ship24 tracking system to do the rest! One time I schedule a weekday but they came a day earlier so that I missed again my passport. TNT Express Tracking Details. If you need help with tracking your package, you can trace it online using the TNT tracking tool. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. I have sent my documents for passport application on Monday 7/9/2020 by special delivery to HMPO Peterborough and HMPO Newport on the same day. Why does HM passport office use a firm with such low rating to deliver an important item. Read about our approach to external linking. Continue in the time remaining or youll lose your application. If you are reading this now and you have started worrying after reading the other reviews, do not despair, as you might have a positive experience like me! They will show you which address they are going to send. Wayne Couzens: Did indecent exposure warn of murder? This is ridiculous and beyond my understanding. version of this document in a more accessible format, please email, Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Delivery addresses for passports and documents (accessible), Delivery addresses for passports and documents, Find a passport office for your Fast Track or Premium appointment, Passport refund form: Premium 1 day or Fast Track 1 week, Cancelling British passports: caseworker guidance, Renew your passport online in 3 easy steps, correctly record a customers address to prevent errors and incorrect deliveries of passports and supporting documents, ask for evidence to use and record an alternative or care of address, change a customers delivery address after they send in their application, confirm an address for a third party or vulnerable person, check a customers address using Digital Application Process (DAP), when and how to use the Application Management System, alternative address field. Was told it was coming today but when I checked it has now been moved to Monday.". . Can anyone tell me where is PAN number? Some complained of waiting weeks for passports to arrive, or of staying in all day only to find that deliveries were cancelled. Home Call the Passport Adviceline to track your application if you applied for your passport: When you call, select option 1 and enter either the: Passport Adviceline Dont include personal or financial information like your National Insurance number or credit card details. Hello, I am also in a similar boat to you all. The delivery was on time and both the couriers were friendly. Find out by entering your tracking number, track by reference, obtain proof of delivery, or TCN. 2 - Still no update to the tracking by Friday morning, so tried TNT Live Chat. Apparently, theres a backlog currently. This is well documented in the press Just Google TNT drivers not ringing bells and not delivering passports. Your feedback is important and will help us make improvements. I received my old passport yesterday but no idea where my new one is.