Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Apply with us, if you possess: A high school diploma or GED . This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Opportunities are available to support our English and Spanish speaking Customers. 8 hour shift. Use , Posted: (7 days ago) By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Our company offers customer service solutions, tailored to the unique needs of our clients. SYKES was a job that i learned a lot. SYKES is now a part of Sitel Group! I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Customer Service III at Sykes . job title, keywords. KEY NOT FOUND: ei.filter.lock-cta.message. 59. rights reserved Understand and strive to meet or exceed metrics while providing excellent customer service. WebRemote: Customer Service Rep (Canada) Work From Home, Canada. Basic understanding of technical troubleshooting. Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. I have essential tremors and at the time, I wasn't taking medication for it. ESSENTIAL DUTIES AND RESPONSIBILITIES. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. We are not an agent or representative of any employer. Sitel Group (previously Sykes) WebJob Description JOIN US AS A FINANCIAL SERVICES REPRESENTATIVE TO ASSIST CUSTOMERS IN OBTAINING BANKING INFORMATION AND PROVIDE CUSTOMER . Handle product recalls. Remote in Spartanburg, SC 29316. Customer service representative job description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. We want people who have an excellent personality, empathy and strong work ethic. Sykes Philippines Makati City . Work, learn and grow with the Top Employer and BPO Company of the Year! As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. . correct. Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. Document customer inquiries, correspondence and follow-up as necessary. Miami, FL. Apply now Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. Employment Type. Explain to the customer terms of conditions. Benefits of our work from Full time. Sykes Enterprises, Incorporated 3.3. Alabama, Work From Home, SYKES is proud to be an equal employment opportunity employer. This position is geared towards any person who is good at customer service, has strong computer skills, and has a desire to work from home. By continuing to explore our website, you agree to our use of cookies. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. Starting pay of $17/hour with opportunities for overtime and shift pick-ups. Use this Zoom Name Format: "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES SYKES is the best company where you can work, learn and grow. In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software). There were a lot of young people and I learned da lot from them about computers. I still loved this job. WebAssist customers with inbound customer service tasks over the phone. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Danish Speaking Customer Service Representative for a Gaming-client Sitel Group (previously Sykes) Larnaca, Larnaca, Cyprus 8 hours ago Be among the first 25 applicants Solutions built by operations for CX success. About SYKES: SYKES is now a part of Sitel Group! Customer Service Agent Resume Examples & Samples. My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . I got to work with some very cool people. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Business Support Companies, Consulting Companies, Customer Service Representative job title. . Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Contract Type. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Learned a lot about the IRS, taxes and how to handle myself when customers were upset. Your interest in SYKES has come at an exciting time in our history. Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. Per Hour (Employer est. Responding to inventory management inquiries; SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. - SYKES di Sykes Philippines. It was hard for my customers to understand me sometimes. Description. Click the link in the email we sent to to verify your email address and activate your job alert. , Posted: (4 days ago) Our complete service offering helps clients acquire, retain and increase the . Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Get a free, personalized salary estimate based on today's job market. The opportunity to advance was available to everyone and it was genuinely fun at times. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. | 57.8k Monthly Pay Sykes Philippines Full-time Posted on 8 February 2023 Location Muntinlupa Experience 1 - 3 Yrs Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Is your business falling into a CX technology trap? Description. Filter your search results by job function, title, or location. ), $15.00 Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. SYKES Easy 1-Click Apply. Inbound Customer Service Representative Job Descriptions Example 1 Example 2 Example 3 How to Hire an Inbound Customer Service Representative Consider the following when hiring an inbound customer service representative: Recruiting: Do you have the internal resources and tools to source and recruit for this role successfully? Select one or more posts to update this view. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES . Working from home was extremely convenient and financially valuable with gas prices going up so dramatically. ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Required Language. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. Read More . All Titles Customer Service Representative (1) All Companies company . Job description: SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) Sign in to save Customer Service Representative at Sitel Group (previously Sykes). Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. Permanent. Mohon jawatan kosong Customer Service Representative - CSR Alabang! Customer Support Representativ. Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Required Language. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Explore Careers with SYKES Dynamic opportunities to grow. City: Chavies Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. Customer service representative job description. Customer service reps are the front lines of service providers in customer support. Really enjoyed being a Customer Service Agent for Sykes/TurboTax. EOE including Disability/Protected Veterans. ***URGENT!!! Contract Type. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. The most important task, however, is to give the customer a pleasant experience and a positive feeling. Remote Healthcare Customer Service Representative job in Atlanta, GA. View Job description, benefits and responsibilities. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. All PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Handle inbound service calls. Support from Team leader, HR and great colleagues! We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. Seasonal Customer Service Representative. View Job description, benefits and responsibilities. Customer Service Representative in Boydton, VA Expand search. SYKES-Sitel Cyprus is equal opportunity employer. It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. Click herefor more information on our Cookie Policy and Privacy Policy. Posted: (3 days ago) This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. All Every day, we see the power of unique individuals bringing unique talents to work to accomplish a world of change. Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Clackamas Town Center - Portland, OR, Thermal Integration and Aerodynamics Intern, Regional Sales Manager - Connecticut/New England, Pega Developer _Hyd/Chn/Kolkata/Bangalore (5+ years), Recruiter:in (m/w/d)- internationale Personalberatung, Senior Specialist, Quantitative Portfolio Optimisation, Senior Project Manager (Remote) - Laboratory Information Management Systems, SERVICE MANAGER $500 HIRING BONUS (43756), Assistant Director - Adoption & Enablement Advisor Desktop, See who Sitel Group (previously Sykes) has hired for this role, Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills, Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Customer Support Representativ. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Dismiss. Salary: 25,000 - 50,000 PHP Sykes Philippines Muntinlupa City Posted February 8, 2023 Apply Now Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! WebAbout SYKES SYKES is now a part of Sitel Group! State/Province: Kentucky Attention to detail Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Flexible work hours good balance between business and personal life phenomenal culture. Per Hour (Employer est. SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. SYKES in Malvern offers two positions each requiring one to be able to, resolve both routine and non-routine problems, issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Services for every stage of your customer journey. However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. Once a month pot lucks, on your lunch break. Browse Sykes Customer Service Representative jobs Near Me and apply online. Employment Type. Permanent + 1. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. 4 days ago. The guys are a friendly bunch ,very helpful when you need help when completing a work task. Sykes offers a welcoming and rewarding work atmosphere, as well as several training and development possibilities. Per Hour (Employer est. Site: Chavies . Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. Posted: (1 days ago) Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. How we act, how we make decisions and who we are, regardless of tenure or title. I have been told they learned more from me then in class. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. To get . We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Description. Learn more about Seasonal Customer Service Representative. Engage via Email. Easy Apply 26d ago S 4.0 Act as the company gatekeeper. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) Find out if you meet the requirements! SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. Canada. SYKES Insurance Customer Service Representative (unlicensed) Augusta, GA 2d $15.00 Per Hour (Employer est.) SYKES Enterprises Easy 1-Click Apply. Per Hour (Employer est. Find out if you meet the requirements! Hiring Group: Agent ), $16.25 Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. Similar Jobs. A Customer Service Representative is a job that requires the ability to handle multiple tasks. Was offered a transfer but was unable to accept because I can only commit to part time hours. Apply to Management Analyst, Concierge, Patient Care Coordinator and more! If you meet those criteria, you can be very successful in this role. Etisalat Egypt - Maadi, Cairo 3 days ago. Join Our Multicultural team now, send in your application! We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. 24 jobs at Sykes Enterprises, Incorporated. I had worked there 2 1/2 years when they changed work duties helping people with gaming issues like pacman and I am not a gamer. I hung up on a guy that was screaming and cussing at me and I got fired. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Begin a remote-based career with a team that pioneered work-at . Received two performance bonuses along the way. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. WebSYKES Customer Service Representative Jobs | Glassdoor Tucson, AZ Nashville, TN. Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. Where. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . They usually take incoming telephone calls and information over the telephone, but some. Support from Team leader, HR and great colleagues. Previous experience in Customer Service, preferably in the Financial industry; Computer literate: Word-processing, Excel, internet and general systems usage; Ability to work under pressure, detail oriented and flexible. Jobs People Learning . Customer Support Representativ. This is not a sales position. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Full-time. Work From Home, Canada. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. They know first-hand how satisfied and dissatisfied customers are with the services they receive. Customer Service Representative - First Notice of Loss (Unlicensed) Fishers, IN. Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Posted February 13, 2023 . (57.8k* Monthly Pay) | Start ASAP! Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. $16.25 an hour. John H. Sykes created the firm in 1977 in Charlotte, North Carolina intending to provide engineering and design services to multinational organizations.Furthermore, the corporation engages in and supports several community programs across the world. Responsibilities for customer service & sales representative. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. 20,000 a year. The Duties and skills listed below are designed to help professionals develop statements for their customer service resume. Our complete service offering helps clients acquire, retain and increase the . SYKES is now a part of Sitel Group ! Handles complex product . Need good internet through. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. 8 hour shift. By continuing to explore our website, you agree to our use of cookies. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. 11/21/2022 11:27 PM. WebDetails About sykes customer service agent job description . Required qualifications, skills and experience. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . I loved working there. I was one of the top agents but they have a no hang up policy. Urgently hiring. Full time. Lokasi kerja di Muntinlupa. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Prepare and process Inventory Consignment Agreements. Job Description. Diperlukan Segera hingga 31 March 2023. Password - SYKESATC. Address: 101 Sykes Blvd. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago)